Frequently Asked Questions

Standard shipping takes 3-5 business days. Express shipping (1-2 business days) and overnight shipping are also available. Free shipping is offered on orders over $50.

Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account on our website.

Currently, we only ship within the United States. We're working on expanding our shipping options to include international destinations in the future.

We offer a 30-day return policy for most items. Products must be in original condition with all packaging and accessories. Some restrictions apply to certain electronics.

Contact our customer service team to initiate a return. We'll provide you with a prepaid return label and instructions. Returns are processed within 5-7 business days of receipt.

Refunds are processed within 5-7 business days after we receive your returned item. The refund will appear on your original payment method within 3-5 business days.

Yes, all our products are 100% authentic and sourced directly from manufacturers or authorized distributors. We guarantee the authenticity of every item we sell.

Most products come with manufacturer warranty. Warranty terms vary by product and manufacturer. Check the product description for specific warranty information.

Yes! Our technical support team is available to help with setup, troubleshooting, and general questions about your purchases. Contact us via phone, email, or live chat.

Click "Sign Up" at the top of any page and fill out the registration form. You can also create an account during checkout. Having an account allows you to track orders and save favorites.

You can reach us via phone at 1-800-SHOP-NOW, email at support@shoppingcartexpress.com, or through our live chat feature. We're available 24/7 to help!

Absolutely. We use industry-standard SSL encryption to protect your personal and payment information. We never share your data with third parties without your consent.